Allianz General Insurance launches a new fast claim service, Allianz Claim Alert, to meet peoples digital lifestyle.

Stocks and Financial Services Press Releases Wednesday March 14, 2018 10:57
Bangkok--6 Sep--Chomchaviwan

To meet customers' demand for online services, "Allianz General Insurance" launches a new fast claim service, "Allianz Claim Alert", in keeping with the new generation's lifestyle which needs fast and convenient service for the Thailand 4.0 era.

Car owners these days don't only need an excellent car or smooth roads, they also need fast and convenient insurance service particularly when claiming damages when an accident happens, including self-reporting damages prior to a garage referral.

Recently, Allianz General Insurance Public Company Limited launched an innovative service, aiming to serve the digital generation directly. "Allianz Claim Alert" is a self-claiming support system used in cases where no other party is involved, allowing the claimant to skip processes involving the Company's Call Center or an on-site surveyor. It helps customers to manage their time better by filing claims through the "Allianz Claim Alert" website, either by entering the website address directly on their Smartphone or by scanning a QR code.

Sirinthip Chotithamaporn, CEO, Allianz General Insurance observed, "Today's consumers are more likely to use the Internet for online transactions. Allianz realizes the importance of consumers' changing behavior, so is creating specific services, which we initially expect to be used by around 5-10% of our total customer base, to meet these demands."

The process to inform customers through the corporate website is as follows:
1. Ask the customers to enter Web Application:, or scan QR Code to access the website.
2. Tell them to choose "Type of Accident"
3. If they choose Dry Claim, they need to specify the type of accident, including damages.

4. They need to fill-in the date, time and location of the accident, name and details of the assured. Owners of black plates need to fill-in the Plate number, while owners of red plates need to fill-in the Policy number.

5. Lastly, they need to provide the driver's details and then click to confirm claiming details. When "Complete" the customer's information will be sent out to garages approved by the Company.

Latest Press Release

Photo Release: CIMB Group Joins RippleNet to Power Instant Payments Across ASEAN

Tengku Dato' Sri Zafrul Aziz, Group CEO of CIMB Group (right), and Brad Garlinghouse, Ripple CEO (left) commemorating the strategic collaboration between CIMB Group and Ripple to power instant payments across ASEAN at the Singapore FinTech festival 2018...

CIMB Group Joins RippleNet to Power Instant Payments Across ASEAN

CIMB is one of the first banks to leverage blockchain technology to tap into region's USD120 billion remittance business CIMB Group ("CIMB" or "the Group") and Ripple have entered into a strategic collaboration to enable instant cross border payments...

Fitch Rates EXIM#s USD Senior Notes #BBB+(EXP)#

Fitch Ratings has assigned an expected rating of 'BBB+(EXP)' to Export-Import Bank of Thailand's (EXIM, BBB+/Stable) five-year senior unsecured notes of up to USD300 million. The notes will be issued under the bank's USD1.5 billion medium-term note (MTN)...

KTC joins hands with partners to launch new payment method Garmin Pay.

Mrs. Pittaya Vorapanyasakul (right center), Executive Vice President - Credit Card Business, "KTC" or Krungthai Card Public Company Limited together with Mr. Krairop Luang U-Thai (left center), General Manager, GIS Company Limited, Miss Aileen Chew...

Photo Release: Newly redesigned K-Cash Connect Plus website to facilitate business customers

Mr. Silawat Wantivisat, KBank Executive Vice President, introduced the newly redesigned K-Cash Connect Plus website, which is more user-friendly for business customers to facilitate their online financial transactions and data verification with greater...

Related Topics