Aspect Software#s Momentum Soars in APAC on New Logo Growth, Strong Partner Alliances

Stocks and Financial Services Press Releases Thursday April 12, 2018 10:30
SINGAPORE--19 Apr--PRNewswire/InfoQuest
  • Region secures more than 40 new brands

Aspect Software ( https://www.aspect.com/in ), a leading provider of native consumer engagement, workforce optimization, and self-service solutions, today, shared details of their unprecedented growth in APAC, as they added more than 40 new logos to their portfolio in the region. Aspect's Customer Experience(CX) and Employee Experience(EX) centric solutions along with notable growth such in the ecommerce, utility, hospitality industries as well as in the BPO, BFSI and telco markets, significantly contributed to the company's momentum.

In the last year, Aspect engaged with esteemed brands such as Bajaj Allianz, IIFL Group, Malindo Airways, and many more in the region.

Speaking on Aspect's performance, Krish Arani, Senior Vice President APAC & Middle East said, "At Aspect, we are constantly innovating, researching and building newer ways to enable enterprises to more productively and effectively engage with their customers. Our role is not just build these solutions, but also to ensure our clients are prepared with right tools to engage with the changing customer preferences in this dynamic, digital, customer-centric world."

Aspect's award-winning customer service solutions has given the contact center industry a new dimension. Aspect shares its remarkable growth and expansion to its extended partner ecosystem, which includes Value Added Resellers(VARS), System Integrators(SI), Consultants, Business Process Outsourcing(BPOS), e-Sellers and telecommunication companies.

Commenting on Aspect's growth, Shilpi Puri, Senior Director, Strategic Alliances and Partner, "It is extremely exciting for Aspect to experience such high growth in the APAC market in the past year, exceeding industry growth rates by a large margin. Our APAC success is a testimony of not just our solution offerings, but also of our partner community. This is when we stop and say thanks to our customers, colleagues and all our partners for their incredible commitment and continued trust throughout our journey."

Aspect's channel and partner program is designed to provide greater opportunities for existing and new Aspect partners to enable enhanced customer engagement capabilities through the deployment of Aspect's deep and wide solutions portfolio. Aspect's global partners are excelling at delivering exceptional customer experiences thereby bolstering Aspect's success not only in APAC but globally as well.

To further fortify its position in 2018, Aspect plans to widen their partner reach by adding industry savvy, experienced firms from the contact center industry who have the ability to showcase Aspect's solutions for interaction management, workforce optimization and self-service over on-premise and cloud.

About Aspect:

Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. By developing fully native interaction management, workforce optimization and self-service capabilities within a single customer engagement center, we enable dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging the agility of our worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers helping enterprises keep service levels high and operational costs contained. For more information, visit www.aspect.com

Logo- https://photos.prnasia.com/prnh/20171123/1999787-1LOGO

Latest Press Release

Siam Commercial Bank Partners with Chaixi Bameekiao and Visa To facilitate QR payment for noodle franchise

- Ms. Pimjai Tongmee, SCB's Payment Product Sales and Delivery Division Executive Vice President - Mr. Panrob Kamla, President of Chaixi Bameekiao Co. Ltd - Mr. Suripong Tantiyanon, Country Manager for Visa Thailand "Siam Commercial Bank" (SCB)...

Isotropic Systems Raises $14 Million in Series A Funding Led by Boeing HorizonX Ventures to Advance Space-Based Connectivity

- Isotropic's approach to next-generation integrated terminal creates profound change in terminal economics and performance to unlock the satellite industry's full potential Isotropic Systems Ltd., the next-generation integrated satellite terminal...

Global economic growth expected to slow in 2019

The global economy as a whole is expected to slow in 2019 as G7 countries return to long-run average growth rates, according to new projections from PwC in its latest Global Economy Watch. PwC expects that the pick up in growth of most major economies...

QNB Group: Financial Results for the Year Ended 31 December 2018

QNB, the largest financial institution in the Middle East and Africa (MEA) region, announced its results for the year ended 31 December 2018. (Photo: https://mma.prnewswire.com/media/808498/QNB_Group_Head_Office.jpg ) Net Profit for the year ended 31...

CIMB THAI announces 2018 financial results with increased in operating income due to loan growth and lower gross NPL ratio. To fully move forward with Fast Forward program.

- Net interest income increased THB 544.3 million YoY mainly from loan expansion and higher interest income on investments. - Profit before tax of THB 271.2 million. - NPL ratio of 4.3% compared to 4.8% YoY due to more efficient risk management policies...

Related Topics