The non-performing loan ratio improved to 2.77% in 1Q18 from 2.83% at the end of 2017. Loan loss provisions were set at Baht 5,012 million or 0.98%of total loans in 1Q18, consequently improving the Bank's coverage ratio to 141.9% at the end of 1Q18 from 137.3% at the end of 2017.
President and Chief Executive Officer Arthid Nanthawithaya commented, "The Bank remains focusing on our customers' satisfaction and experience with the speed and high security of our digital banking platform.
Although competition in the banking industry has intensified from both commercial banks and non-bank players, the Bank has risen to this challengeby implementing the "Going Upside Down" strategy to enhance the Bank's flexibility and agility in responding to evolving customer lifestyles. In the long run, the Bank believes that mobile banking will expand with unstoppable growth, and will be the source of the Bank's future business opportunities."