KBank ATM Drive Thru debuts at PTT station Make withdrawal, transfer and payment without leaving your car

Stocks and Financial Services Press Releases Tuesday July 23, 2019 09:27
Bangkok--23 Jul--KASIKORN BANK

KASIKORNBANK (KBank) has launched its first KBank ATM Drive Thru at a PTT station on inbound Borommaratchachonnani Road. The service, designed to accommodate the fast-paced urban lifestyles of the new era, allows customers to make withdrawal, funds transfer and payment without leaving their car, while offering around-the-clock security. The initiative reinforces KBank's role as a lifestyle banking service provider which aims to deliver its clients easier access to banking services via a novel experience. KBank is ready to offer the new drive-thru ATM service to customers in areas most likely to benefit from it.

KBank is moving forward with our lifestyle banking strategy, aimed at serving the ever-changing lives of customers. Under this strategy, KBank has remodeled our branches and service points to provide easier access for our customers and facilitate them in making financial transactions via online platforms and at various community centers.

KBank recently launched its drive-thru ATM at the PTT station on inbound Borommaratchachonnani Road because of the relatively heavy traffic that prompts many people to refuel their car and use other services there. With limited parking space during certain times at this service station, the KBank ATM Drive Thru offers greater convenience for our customers wanting to conduct transactions without having to leave their car. The KBank ATM Drive Thru offers the same services as our conventional ATMs, namely cash withdrawal via card and K PLUS, funds transfer, top up, balance enquiry and bill payment. Deposit service will be available in the future.

The KBank Drive ATM Drive Thru is designed to resemble a giant ATM box with distinctive features. When customers drive through its canopy to expedite financial transactions, they will be welcomed by a large 19-inch illumination-controlled touch screen which automatically adjusts its lighting according to ambient brightness, and is suitable for outdoor use in both midday sun and at night. Available 24 hours, the KBank ATM Drive Thru features a side-mounted keypad which is perpendicular to the panel to optimize its use from within a vehicle. Security is enhanced by CCTV and surrounding lighting. It can accommodate all types of vehicles which are not more than 2.4 meters tall. Customers simply stop their vehicle next to the booth, complete their transactions, and drive away. The average transaction lasts less than 30 seconds. There is no more worry about finding a parking space, as customers can always carry out their financial transactions even on a rainy day, and be assured of their security even in the middle of the night.

The KBank ATM Drive Thru has seen positive feedback since its launch. If the service goes on to receive an overwhelming welcome from customers, KBank will expand it in the future.

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