in Communications Sector
Business Logic Systems, a specialist in customer intelligence, marketing automation and customer loyalty solutions for mobile network operators, has been awarded the “Communication Sector, Asia Pacific, Star Telco ISV Partner Award 2008” by Microsoft. The accolade recognises Business Logic’s commitment to delivering exemplary Microsoft-based solutions to customers in the Asia Pacific region.
Through its InTelestage suite of products, which is developed using Microsoft SQL and Windows .NET, Business Logic is helping mobile network operators to unlock the value of real-time behavioural data to build more profitable customer relationships. 2008 was an extremely successful year, with Business Logic securing new customers such as Axis in Indonesia, Unitel in Mongolia and B Mobile in Brunei and generating additional revenue from existing customers including Celcom in Malaysia and Telstra in Australia.
“The mobile network operator industry is a key target market for Microsoft,” commented Sandi Thomas, General Manager, Communications Sector, Asia Pacific, Microsoft Operations. “By partnering with Business Logic Systems, Microsoft can increase its penetration in this area and position its products as mission critical within the telcos environment. The award recognises Business Logic’s success in helping us achieve this.”
InTelestage allows marketing departments to access, analyse and act upon customer event data, in real-time, to create a continuous closed loop campaign process. It delivers the ability to run multiple concurrent campaigns to specific micro segments, creating an interactive, two-way dialogue with customers. The ability to see at a glance all of the actions affecting a customer’s account, and the recent promotions they have responded to, means they can service consumers much more efficiently, enhancing the customer experience and boosting loyalty.
“Interoperability with industry leading platform solutions such as Microsoft forms an integral part of Business Logic’s growth strategy,” commented Vicks Kanagasingam, President Asia Pacific, Business Logic Systems. “Through cross-platform integration Business Logic can deliver a uniquely holistic view of consumer accounts, which enables mobile operators to deliver highly-targeted marketing campaigns that make a difference to the bottom line.”
About Business Logic Systems
Business Logic Systems is a specialist provider of customer intelligence, marketing automation and customer loyalty solutions for mobile network operators. Its InTelestage portfolio of products, solutions and technologies helps operators create fully automated marketing solutions that reduce churn, deliver improved subscriber profitability and build long-term customer loyalty.
InTelestage offers a unique capability to interpret customer usage and behavioural data in real time; this enables operators to link unrelated organisational and data stores to provide a complete view of customer activity, supporting relevant dialogue and accurate campaign targeting for automated marketing campaigns.
Business Logic Systems operates from offices in UK, Malaysia, Australia, Austria and Dubai, with a development centre in Romania. InTeleStage is deployed by some of the world’s leading mobile operators including Celcom, Saudi Telecom Company (STC) and Telstra and is also licensed to leading network platform providers for the development of their own innovative solutions. Business Logic Systems’ partners include Acision, Alcatel-Lucent and Ericsson.
For further information please visit: www.businesslogicsystems.com
For more information please contact:
Kalayapas or Parritta
Spark Communications / BondPR Thailand
Tel: 662 653 2717-9
Email: [email protected] or [email protected]