onwards, customers are able to complete their transactions online by visiting https://travel.cigna.co.th. Cigna made an investment to develop this technology to provide its customers with more convenient and simplified buying process that can be completely done through mobile devices. And now purchasing an international travel insurance plan is possible anywhere, anytime.
The Cigna's new international travel insurance purchasing system comes with many distinctive and intuitive features, especially in terms of customer information and campaign management. It allows the input of promotion codes: customers key in a specific promotion code and then choose one that most fits their preferences. Additionally, customers are allowed to buy up to 5 insurance plans per transaction, and change personal and travel information immediately as needed. Cigna Live Chat helps customers to get the right answers or solutions to problems on a timely basis. Once a transaction has been completed, the travel insurance plan will be quickly delivered to them online.
Moreover, the Cigna's international travel insurance service offers a complete range of options to ensure customers enjoy their travels without worry. These include 24-hour emergency assistance worldwide and travel advice. Simply contact Cigna Emergency Assistance Center at +662-652-5788, customers will receive useful advice or immediate assistance as follows:
24-Hour Emergency Assistance Worldwide
· 24/7 access to medical assistance hotline to speak with Cigna's well-trained medical experts
· Access to Cigna's global network of trusted hospitals, clinics and doctors within the nearest neighborhood of the place where the insured stay
· Emergency doctor appointment both in case of accident and health probl em
· Emergency evacuation* with assistance and transportation to the most appropriate hospital in an emergency situation as evaluated by the doctor
· Evacuation to Thailand* for continuous medical treatment
· Issuance of payment guarantees to the hospital* for in-patient medical expenses in case of emergency and in the event that the patient is unable to pay by himself/herself
· Follow-up of medical treatment, with a progress report relayed to the patient's family
· Provision and responsibility for travel expenses (return economy air tickets) for the family's one representative to visit the patient during his/her hospitalization in the event that it is required to be hospitalized abroad for 7 consecutive days or more
· Child evacuation services for children aged below 18 who have to return to Thailand unattended, in case of the insured need to be hospitalized abroad
· In the event of death, coverage of costs incurred as a result of returning the deceased to Thailand as well as assistance with obtaining quarantine clearance for the return
· Assistance with expenses incurred as a result of shipment of prescriptive drugs and over-the-counter medications that are not available in the home country
Useful Travel Advice
· Advice on visa application and essential vaccinations for each country
· Access to information of climate and temperature in each country
· Access to currency exchange rates
· Provision of the location and contact information of the nearest consulate
· Assistance in case of loss of baggage while traveling abroad
· Assistance in case of loss of passport while traveling abroad
· Legal assistance
· Translation service
· Assistance with bail bonds
The insured is covered in accordance with the amount specified in a specific Cigna's international travel insurance plan.
For more information, download https://www.cigna.co.th/sites/all/themes/cignas/download/pdf/th/travel-assistance-service.pdf
Starting from this point, Cigna is committed to improving and further developing our online purchasing channel to make it easier and more convenient so that our customers receive better services and the best possible experience while traveling abroad. Besides, the recent system upgrade will facilitate Cigna's future expansion into other insurance product ranges including health and accident insurance.