Photo Release: Avaya Powers AIS Call Center to "Contact Center of The Year" Award

Information Technology Press Releases Tuesday August 6, 2013 08:58
Bangkok--6 Aug--Spark Communications

Mr. Bundhit Vongbuntoon (3rd from right), Country Director of Avaya Thailand, congratulated Ms. Vilasinee Puddhikarant, Chief Customer Officer of Advanced Info Service Public Company (4th from right), on winning the Asia Pacific Customer Service Consortium (APCSC) award for Contact Center of the Year (Telecommunications - Above 1,000 seats).

By leveraging Avaya Contact Center Solution, AIS continues to innovate its customer services to deliver the holistic experience and assistance for all customers. Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.

Tags: Avaya, Avaya Aura, customer experience management, contact center, big data, multichannel, analytics, customer service, web service, multichannel service

Latest Press Release

MSC รับรางวัล FY2019 Champion of Data Protection Group

Mr. Tiang-Hin Ang General Manager Channels, Asia Pacific Japan Dell EMC, คุณคุณชัยวัฒน์ วชิรโรจน์ไพศาล ผู้จัดการทั่วไปกลุ่มธุรกิจดิจิตอลโซลูชั่น MSC คุณนพดล ปัญญาธิปัตย์ ตำแหน่งผู้จัดการประจำประเทศไทย Dell EMC (Mr. Noppadol Punyatipat, Country Managing...

Huawei Unveils AirEngine as New Wi-Fi Brand and Announces Global Mass-Market Deployment of Its Wi-Fi 6 Products

At the Huawei Global Analyst Summit 2019, Huawei and Wi-Fi Alliance (WFA) held a media roundtable meeting with the theme of "Wi-Fi 6, Unlocking Business Value." At the media roundtable, Huawei announced AirEngine as its new Wi-Fi brand, which will be...

Huawei Recognized as an April 2019 Gartner Peer Insights Customers# Choice for Data Center Networking

Huawei, a leading global provider of information and communications technology (ICT) infrastructure and smart devices, announced that Huawei CloudEngine Switches have been named an April 2019 Gartner Peer Insights Customers' Choice for Data Center...

If You Can Highlights Auto-translation Benefits for Diverse Communities

Automatic In-app translations help create effective communication among multi-cultural groups. Bangkok, Thailand – 18 April 2019 – If You Can Co., Ltd., a leading software company providing security and notification solutions for individuals...

7-Eleven CLiQQs with CleverTap To Drive Effective Customer Engagement for its Digital Payments App

The retail giant uses CleverTap's customer lifecycle management platform to drive successful online and in-store user engagement and retention strategies CleverTap, the customer lifecycle management platform, today announced that 7-Eleven Philippines, a...

Related Topics