Photo Release: Avaya Powers AIS Call Center to "Contact Center of The Year" Award

Information Technology Press Releases Tuesday August 6, 2013 08:58
Bangkok--6 Aug--Spark Communications

Mr. Bundhit Vongbuntoon (3rd from right), Country Director of Avaya Thailand, congratulated Ms. Vilasinee Puddhikarant, Chief Customer Officer of Advanced Info Service Public Company (4th from right), on winning the Asia Pacific Customer Service Consortium (APCSC) award for Contact Center of the Year (Telecommunications - Above 1,000 seats).

By leveraging Avaya Contact Center Solution, AIS continues to innovate its customer services to deliver the holistic experience and assistance for all customers. Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.

Tags: Avaya, Avaya Aura, customer experience management, contact center, big data, multichannel, analytics, customer service, web service, multichannel service

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