Smiths Detection Launches First Customer Experience Centre in Asia Pacific

Information Technology Press Releases Tuesday June 5, 2018 10:07
SINGAPORE--5 Jun--PRNewswire/InfoQuest
  • The US$1.5 million facility in Johor Bahru, Malaysia, set up to provide immersive experience for customers

Smiths Detection , a global leader in threat detection and screening technologies for aviation, ports and borders, urban security and defence markets, today announced the opening of its first Customer Experience Centre in Asia Pacific, with an investment of US$1.5 million. The centre is located at the Smiths Detection Asia Pacific manufacturing facility in Johor Bahru, Malaysia.

The 5,000 square foot space will offer an interactive and immersive environment for customers to experience Smiths Detection's suite of security solutions as well as consulting services focused on customers' specific business needs and challenges. The new facility will also serve as a training centre for customers, partners and distributors to demonstrate how Smiths Detection's smart solutions optimizes the passenger experience, improves operational efficiency and increases security effectiveness.

The Customer Experience Centre will feature a range of threat detection technologies for the aviation, ports and borders, urban security and defence markets. The experience centre also simulates the end-user and checkpoint operator experience through live demonstrations of Smart Lane components, such as the iLane.evo, Checkpoint.Evoplus, eqo; high speed CT explosives detection systems (EDS), such as the HI-SCAN 6040 CTiX; and portable threat detection solutions, such as the IONSCAN 600. The aviation security experience also covers hold baggage screening solutions and includes Smiths Detection's CTX 9800 DSi.

"As the threat landscape evolves, our customers need to implement robust threat detection strategies that can address their business needs," said Jerome de Chassey, Smiths Detection's Vice President for the Asia Pacific region. "With the launch of the Smiths Detection Customer Experience Centre, we will be better able to serve our customers in the region by giving them a venue to experiment with the latest technology before deployment. Through this centre, we hope to incubate new ideas to provide security, peace of mind and freedom of movement, upon which the world depends."

Smiths Detection's Asia Pacific Manufacturing Facility was first established in 2014 aligning Smiths Detection's manufacturing footprint with its worldwide business requirements. It is located in Kawasan Perindustrian Southern Industrial & Logistics Clusters (SiLC), Nusajaya, Johor Bahru, and supported by skilled assembly and commissioning technicians, supply chain management and quality control.

About Smiths Detection

Smiths Detection, part of Smiths Group, is a global leader in threat detection and screening technologies for aviation, ports and borders, defence, and urban security markets. With more than 40 years of field-tested experience, we deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals and narcotics.

Our goal is simple -- to provide security, peace of mind and freedom of movement, upon which the world depends. For more information visit www.smithsdetection.com .
Photo - https://photos.prnasia.com/prnh/20180604/2150568-1
Caption: Jerome de Chassey, Smiths Detection's Vice President for the Asia Pacific region, unveils the inaugural product demonstration at the Customer Experience Centre
Logo - https://photos.prnasia.com/prnh/20180604/2150568-1LOGO

Latest Press Release

Ping An Unveils AI Technology at International Maritime Silk Road Forum

The second 21st Century Maritime Silk Road Forum on International Communication was held in Zhuhai in 19-21 September. Jean-Pierre Raffarin, former Prime Minister of France and Thomas J. Sargent, the 2011 Nobel Prize winner for Economics delivered...

WeDo Technologies Closes Deal With Leading North American Service Provider to Deliver Revenue Assurance and Fraud Management Suite on Amazon Web Services

WeDo Technologies, an industry leader in revenue assurance and fraud management, is pleased to announce that a Tier-1 North American telecommunications service provider has selected WeDo Technologies' integrated revenue assurance (RA) and fraud...

RTB DELIGHTED TO CELEBRATE TRUE WIRELESS SALES ACHIEVING 10,000 UNITS LAUNCHING PAYBACK CAMPAIGN FOR CUSTOMERS OFFERING 10% DISCOUNT FOR 10 DAYS

RTB expresses pleasure to celebrate the success of True Wireless headphones achieving sales of 10,000 units, underlining the strong lead in advanced headphones innovation catering to a variety of new generation users' lifestyle, launching the special...

Mobvoi and Innovation etc. launches TicWatch Pro in Thai market

Premium smartwatch powered with Wear OS by Google(TM). Layered Display technology extends battery life to 30 days on a single charge. Mobvoi Inc., and Innovation etc. is launching TicWatch Pro, premium smartwatch powered with Wear OS by Google(TM)....

Dahua Technology Opens Regional Supply Centre in Europe

Dahua Technology, a leading solution provider in the global video surveillance industry, celebrated the opening of its European Supply Centre in Zalaegerszeg, Hungary with an official opening ceremony on September 18th. Jason Zheng & Dr. Petra...

Related Topics