Photo Release: THAI holds Customer Satisfaction Survey (TCCS) Lucky Draw

Travel and Lifestyle Press Releases Thursday May 7, 2015 11:02
Bangkok--7 May--Thai Airways International
Thai Airways International Public Company Limited (THAI) recently held a lucky draw to select winners from survey response submitted by passengers on board THAI flights.

As part of the company’s goal to continuously offer the highest satisfaction to passengers, since 1997, THAI has conducted quarterly surveys of passengers on all routes, in all classes of service, and on the service experience throughout their journey – from ticket reservation, to onboard experience, to arrival at their destination. The survey greatly assists THAI in identifying areas of customer approval and offers some insight to a better understanding of customer needs and areas of improvements.

From the onboard and online survey responses received from passengers who flew with THAI in 2014, THAI recently held a one-time lucky draw for each month, with each month’s winner receiving two free confirmed Economy Class round trip tickets for travel within the THAI route net from/to Bangkok, Thailand.

Winners of the THAI Customer Satisfaction Survey (TCSS) are announced on and in the inflight magazine Sawasdee, May 2015 issue.
**Note: Void where prohibited or restricted by the laws of the prize winner’s country.

Latest Press Release

Anantara Hotels Resorts Continues To Pave the Future for Luxury Sustainable Tourism with a Global Ban of Plastic Straws

Anantara Hotels & Resorts, the indigenous experience led luxury hotel brand, will roll out a global ban on the use of single-use plastic straws at every property worldwide by 1st October 2018. Since January of this year, when Anantara was the first...

Taste Thailand on the LocalTable: Thais share home-cooked meals with travelers

The Tourism Authority of Thailand (TAT) and TakeMeTour, Thailand's largest online marketplace for private 1-day tours hosted by locals ("Local Experts") in 55 cities, have launched the LocalTable gastronomy tourism campaign at the event "New Era of Local...


Amari Phuket representative Mr. Kritsada Ketphu – Executive Sous Chef (left) received the "Clean Food Good Taste" certificate from Ms. Chalermlak Kebsab – Patong Mayor (right). This is the first campaign that Patong Municipality has launched...

Mandarin Orchard Singapore marks sixth consecutive win as Best City Hotel in Singapore at the 29th Annual TTG Travel Awards 2018

Mandarin Orchard Singapore was named "Best City Hotel-Singapore" at the 29th Annual TTG Travel Awards 2018, marking the hotel's sixth consecutive year to clinch the coveted title. The TTG Travel Awards has been recognising the best of Asia-Pacific's...

THAI Smile lifts standard of inflight service

Newly created international breakfast menu and eco-friendly packaging to be first introduced on flights to India Marking the seventh year of operation with a focus on providing an exciting inflight experience for its valued customers, THAI Smile Airways...

Related Topics