"As always, we wish to give our guests the best experience possible when staying at our hotel. This includes booking the stay, which can be a frustrating process for any guest. By offering an efficient way of booking, it makes it easier for the customers to find a quality price for a quality visit." stated Lars Kerfin, General Manager of Renaissance Bangkok Ratchaprasong Hotel. "This award proves that not only are we dedicated to succeeding, but we are also dedicated to using the most resourceful and successful ways for customers to come visit and stay in our hotel."