transactions via electronic channels during the COVID-19 outbreak to reduce the risk of viral
infection. Business
operators and employees can work without interruption and even work from home
through e-banking
channels. During
the past month, electronic banking services have seen increasing use.
Mr. Silawat Santiwisat, KBank Senior
Executive Vice President, said that the COVID-19 pandemic has crippled the
economy, including everyday life and business operations. To cope with the crisis, especially the risk of viral infection,
the general public has been shifting to make online purchases and conduct
payment transactions via mobile banking platforms in lieu of cash. Meanwhile, business operators have
allowed their staff members to work from home in order to reduce their contact
with others from different organizations, as part of their risk prevention
measures and for business continuity management to weather the COVID-19 crisis.
To help reduce the transmission of COVID-19, KBank is encouraging entrepreneurs to conduct financial transactions via electronic channels. Such channels can help them carry out their business without interruption as they can conduct financial transactions anywhere without the need to visit a Bank branch. In addition, online transactions allow entrepreneurs to securely keep transaction data and examine past transactions. KBank’s electronic banking channels are secure because they meet the world’s highest security standards. Most importantly, electronic transactions can reduce the risk of viral infection among all parties concerned, including employees, business owners and the persons they have close contact with. It’s a social distancing practice that can help to prevent COVID-19 transmission, and thus help the whole nation.
During the past month, applications for electronic financial services have been on the rise as they meet the needs of businesses assisting their employees in working from home. Such services include K-Cash Connect Plus, which processes payments to and acceptance of payments from business partners or employees on a daily basis. Business owners can readily manage transactions by themselves via mobile phone, tablet or personal computer. Meanwhile, businesses engaging in international trade transactions can apply for K-Trade Connect to accept payments from their foreign trade partners. With this service, past transactions can be recorded as favorites, so that users no longer need to provide all of their information in subsequent uses. Moreover, transaction updates are available via a Trade e-Report. Another popular electronic financial service is K CONNECT-LG because it offers businesses convenience in sending an instruction for an issuance or renewal of letters of guarantee, viewing outstanding balances or checking financial status anytime.
Mr. Silawat added that KBank is always
determined to develop services that meet business needs regardless of
circumstance, and is ready to withstand the present crisis together with all of
our customers. Interested
business operators may call the K-BIZ Contact Center at tel. 02-888-8822
or directly contact their KBank Relationship Manager.