ISO10002 Quality management - Customer Satisfaction – Guidelines for complaints
handling in organizations
ISO10004 Quality management - Customer Satisfaction - Guidelines for monitoring
and measuring
This time NECL Thailand's five locations, Head Quarter in Bangkok, Navanakorn Warehouse, Bangpakong Warehouse, Bangpakong Free Zone Warehouse and Suvarnabhum Airport Office are certified.
NECL Thailand is the first logistics company which obtained these certifications, ISO10002 and ISO10004. (For your information, we already have ISO9001 and OHSAS18001)
NECL Thailand will continue our high quality customer service and operations further by complying these certifications.
(Contact person relating to this announcement)
Nippon Express NEC Logistics (Thailand) Co., Ltd.
Keishi Kusaka (Mr.)
TEL : +66-2-238-1370 (ext.1000)