Oracle and Microsoft Expand Cloud Partnership to Boost Workplace Productivity Integration of Oracle Digital Assistant with Microsoft Teams gives Microsoft 365 customers access to Oracle Cloud Applications through conversational AI

Information Technology Press Releases Friday October 4, 2019 16:13
Bangkok--4 Oct--Vivaldi Integrated Public Relations

Oracle Openworld, San Francisco - Oracle announced the availability of an integration between Oracle Digital Assistant and Microsoft Teams. Enterprise customers can now access Oracle Cloud Applications through an AI-powered voice experience in Teams.

"Using Oracle Digital Assistant, business users can simply and conversationally interact with business applications directly from their Microsoft Teams interface just as they would collaborate with their fellow employees or other productivity tools," said Suhas Uliyar, Vice President, AI and Digital Assistant, Oracle.

"Completing daily work tasks becomes much more efficient as the AI-trained conversational access doesn't require additional employee training on different applications. This is yet another way we are enabling customers to run mission-critical enterprise workloads across Microsoft 365 and Oracle Cloud."

Once Oracle Digital Assistant is enabled from the Teams App Store, users can query Oracle Cloud Applications, such as CX and HCM, through a bot conversation. Skills from Oracle Digital Assistant are auto provisioned and auto configured, tapping into the richness of the Teams experience. "Together, Oracle Digital Assistant and Teams enable our customers to transform existing workflows and save time," said Bhrighu Sareen, General Manager, Microsoft Teams Platform.

"This integration reduces context change for people since it eliminates the need to switch between applications, enabling them to complete tasks like viewing a sales pipeline in Oracle CX without leaving Teams."

Today, the integration of Oracle Digital Assistant and Teams provides customers with a frictionless work environment to boost productivity and faster decision making. In the future, out-of-the-box skills or chatbots for Oracle ERP Cloud, Oracle HCM Cloud and Oracle CX Cloud are planned to be available in Teams via the Oracle Digital Assistant. These pre-built features can enable employee self-service for scenarios spanning sales, project management, expenses, productivity, time and absence management, compensation and benefits, and recruiting.


Latest Press Release

Xovis Multiplies Your Options in One Fell Swoop

When their ordinary "all-in-a-day's-work" became extraordinary, Xovis ramped up their R&D to solve unforeseen challenges. Today, the company proudly presents two new AI features for their 3D people counting sensors: Face Mask Detection and View...

New Hero 'Lahn' Now Available in Shadow Arena

Pearl Abyss announced today that the new Hero 'Lahn' has arrived in Shadow Arena. Players can now play the game's 12th character and utilize her powerful skills to target opponents effectively. The new Hero 'Lahn' can strategically reposition her...

Huawei Ken Hu: Driving Equity and Quality in Education with Technology

Huawei’s Deputy Chairman Ken Hu outlined its vision and action plan for education under its digital inclusion initiative TECH4ALL at the Global Education Webinar entitled "Driving Equity and Quality with Technology", emphasizing that "connecting...

ThaiQuest Officially Launches Aspen Desktop After Its Introduction Was Well Received

ThaiQuest Officially Launches Aspen Desktop After Its Introduction Was Well Received by Users – a 120% Increase in Product Subscriptions Despite the Ongoing Covid-19 Pandemic. ThaiQuest Limited officially launches Aspen Desktop, following its soft...

Experience the Ultra Fast, Zero Blind Spots Connection with AirEngine 6760 X1 Series

Huawei redefined Wi-Fi industry benchmarks with the launch of two new indoor access points from its AirEngine Wi-Fi 6 Series: Huawei AirEngine 6760-X1 and AirEngine 6760-X1E. The IEEE 802.11ax (Wi-Fi 6) APs guarantee ultra-fast connection for optimal...

Related Topics