Ms. Thiranun Arunwattanakul, Chief Operating Officer of MONIX Co., Ltd., stated, "At the heart of this success is our revolutionary F.I.R.E. Ecosystem (Finance, Intel, Reward, and Empowerment). This visionary approach not only differentiates us but also extends digital-native nano loans to underbanked customer segments in Thailand. We are honored by MONIX's recognition for digital customer experience excellence on a global scale. MONIX's breakthrough into the top 10 on the prestigious list is a testament to our commitment to reshaping the financial landscape. Beyond the rankings, MONIX is continuously driving financial inclusion, empowering lives through innovative financial solutions."
The pivotal role of the FINNIX application stands out in this narrative. Featuring revolutionary elements like e-KYC capabilities, the FINNIX Credit Report, gamification features, and financial literacy programs, it not only facilitates the swift and secure disbursement of nano-loans, tailored to the specific needs of underbanked customers in Thailand but also actively encourages responsible credit behavior. This impactful contribution has truly made a lasting mark in driving financial inclusion.
Ranking among the top companies worldwide in The Digital Banker's Top 100 Banks for Digital CX, MONIX exemplifies exceptional digital competency and a steadfast commitment to sustainable customer experiences. The ranking evaluation, based on The DCX Maturity Index(TM), assesses innovation, engagement, personalization, and user experience. MONIX's notable position as a "Maverick" reflects its balanced digital competency and sustainable digital customer experience.
Source: MONIX