Speaking about the achievement, Mr. Thanawatn Kittisuwan, First Executive Vice President & Head of the Digital Juristic & Payment Function at Siam Commercial Bank, remarked, "Aligned with our Digital Bank with a Human Touch strategy, the Bank is dedicated to harnessing digital technology capabilities to streamline workflows, ensuring the delivery of tailored financial products and services that precisely meet each customer's needs while addressing every dimension of business operations. Throughout 2023, we witnessed a remarkable 24% increase in business customers conducting financial transactions through digital channels compared to 2022, and this upward trend persists. These developments underscore our success in leveraging digital technology capabilities to forge cutting-edge financial solutions and innovations for businesses, fostering revenue generation, cost reduction, enhanced efficiency, and customer satisfaction. With a seamlessly interconnected financial experience across all channels, we are proud recipients of five prestigious awards recognizing excellence in digital financial solutions and innovations for business customers in 2023, bestowed by five leading international institutions."
The five international excellence awards for 2023 conferred upon Siam Commercial Bank include:
- The Best Bank API Solution in Thailand Award, presented by Alpha Southeast Asia, a preeminent institutional investment, banking, and capital markets magazine in Southeast Asia.
- The Best Mobile Payments & Authorization Solutions in Thailand Award, also awarded by Alpha Southeast Asia, recognized for the Mae Manee application, a comprehensive payment solution tailored for entrepreneurs.
- The Cross-Border QR Payment Award from the Digital CX Awards 2023, organized by The Digital Banker, lauding SCB's provision of a seamless payment experience for foreign tourists through Thai QR Code Payment.
- The Best Bank for Digital Solutions Award, bestowed by Asian Money, a distinguished financial magazine in Asia.*
- The Most Innovative Digital Bank Thailand 2023 Award, presented by Global Business Review, a renowned financial magazine offering comprehensive coverage of business news updates and insights from around the world, recognizing SCB's excellence in ISO 20022 solutions.**
Sources:
*https://www.asiamoney.com/article/2by8y9igj3ylo42dtmwow/awards/best-bank-awards/thailands-best-bank-for-digital-solutions-2023-siam-commercial-bank
** https://grbizm.com/awards-2023/
Source: Siam Commercial Bank
