During the building collapse incident, True Corporation supported communications by swiftly deploying Cell on Wheels (COW) and signal-boosting solutions to enable rescue teams to operate effectively. The company also provided free WiFi at shelters for victims and their families to facilitate communication. In addition, anonymized Call Detail Records (CDR) network data were utilized to help assess those who might still be trapped in the debris, while customer service teams closely monitored and relayed information to further support rescue operations.