The promotional fares are available on www.vietjetair.com, applied to all Thai Vietjet's domestic flights in Thailand from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Udon Thani, Hat Yai , Khon Kaen, Nakhon Si Thammarat, Ubon Ratchathani, and Surat Thani. The tickets are also available on all other distribution channels including www.vietjetair.com, mobile app "Vietjet Air", via Facebook at facebook.com/VietJetThailand by clicking "Booking" tab, as well as travel agencies and booking offices. Payment can be easily made with 'True Money Wallet' and international debit/credit cards.
Having committed to providing the highest level of safety with continuous efforts to offer all possible contact channels to best support its passengers during the current Covid-19 outbreak and lockdown, the airline has announced further policy for passengers holding the airline's tickets across its entire domestic flight network with travel date between July 1 - 31, 2021, regardless of booking period, may choose one of the following options:
- Free change of flight date for one time. New travel date must be by December 31, 2021 (black-out dates: July 24 - 26 and 28; August 12 - 15; October 13 and 23 - 25; November 18 - 21; December 4 - 6, 10 - 12, and 25 - 31, 2021) and subject to flight availability. Rerouting is not applicable. or
- Keeping the value of the ticket as Credit Shell, which is valid for 90 days from the original travel date.
Passengers can contact the airline to seek support as mentioned above (at least 72 hours prior to departure time), via the following channels:
- By E-Form at (recommended channel)
- Passengers, who booked ticket via airline's website can change flight conveniently through 'Manage Booking' feature on the airline's website
- By Line: @Thaivietjet
- By email: [email protected]
- By Live Chat at
Thai Vietjet is committed to providing the highest level of safety and has made continued efforts to provide all possible contact channels and policy to best support its passengers during the current Covid-19 outbreak. The airline continues its flight service to serve domestic travelers, facilitating passengers who need to travel during this period across its entire domestic flight network, with the highest level of hygiene standard in compliance with Thai Ministry of Public Health.
The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations and performance, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers' demands.
Vietjet is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate. As Vietnam's largest private carrier, the airline was awarded the highest ranking for safety with 7 stars in 2018, 2019, and 2020 by the world's only safety and product rating website airlineratings.com and listed as one of the world's 50 best airlines for healthy financing and operations by Airfinance Journal in 2018 and 2019. The airline has also been named as Best Low-Cost Carrier by renowned organizations such as Skytrax, CAPA, Airline Ratings, and many others.
Thai Vietjet is cooperating with Vietjet to extend its flight network and provide more opportunities for travellers in the world to discover Thailand and many other countries. Currently the airline operates 14 domestic routes from Bangkok to Chiang Mai, Chiang Rai, Phuket, Krabi, Hat Yai, Khon-kaen, Nakhon Si Thammarat, Ubon Ratchathani, Surat Thani, Udon Thani plus the direct flight from Chiang Rai to Phuket, Hat Yai, and Udon Thani, direct flight from Chiang Mai to Nakhon Si Thammarat, 8 routes connecting Thailand and Vietnam such as Bangkok to Da Lat/ Da Nang, and more international routes from Thailand to mainland China.
Further information at www.vietjetair.com
Source: Vivaldi Integrated PR