Sompo Insurance Launches Short Videos Highlighting 5 Services to Strengthen Customers' Confidence to Travel and Drive without Worry

Friday 17 November 2023 17:30
Sompo Insurance (Thailand), a leading insurance company from Japan, committed to delivering products and services to customers to meet their needs and satisfaction for modern customers under the concept of "Taking Care of Thai People with Japanese Heart". Recently, Sompo Insurance has released a series of short videos offering insurance services and solutions to customers when unexpected events occur by communicating through the brand's distinctive red logo. Whenever you see "Red and Round-Shaped, Think of Sompo Insurance" along with its Hero Products as travel insurance, 'Sompo TravelJoy' and Sompo motor insurance. Including 5 main services that will support traveling and driving which emphasize providing care and assistance to customers firstly.

For 5 outstanding services at Sompo Insurance has been created into a series of short videos, it mentioned 2 services from travel insurance with 'Sompo Traveljoy' and 3 other services from Sompo motor insurance. You can watch and follow on YouTube: or on Facebook page: Sompo Thailand as follows:

  1. 'Sompo Assist' service provides 24 hours emergency assistance abroad, along with medical interpreter services, covering all over the world.
  2. No advance payment required if receiving treatment at Sompo Insurance hospitals network. Customers can call Sompo Assist to request both services at +662-205-777
  3. 'Sompo SmartNoti' service that will update customers on the status of car claims via SMS.
    • Notification of claim approval, when Sompo Insurance approves the coverage along with notifying the claim number attached to the SMS, customers can bring their cars to repairing center for immediate repairs.
    • SMS notification of receiving a quotation from the garage, when Sompo Insurance receives a quotation from the garage or repairing center. The company will notify customer again when the quotation is approved.
    • SMS notification of repair approval, when Sompo Insurance approves the quotation from the garage to start repairing customer cars. In addition, the garage or repairing center will inform the customer of the pick-up date.
  4. 24-hour Report a Motor Accident Center (02-118-7400) for emergency accidents or if customer's car is hit without another parties, customer can file a claim* and after can bring the car to garages with more than 1,200 partner garages and repairing centers nationwide.
  5. Emergency roadside assistance service from 'Sompo Roadside Services' (02-039-5780) that customers can contact for any assistance, such as
    • Emergency fuel refill service up to 10 liters/time with no charge*
    • Emergency towing service within a distance of 25 kilometers per time*
    • Basic car repair service 1 time/year with no charge*

Travel insurance 'Sompo TravelJoy' (Sompo TravelJoy) with premiums starting at 190 baht comes with coverage up to 5 million baht. There are 2 alternative plans; Single trip plan and Annual Multi-trip plan, with more 4 types. The insurance covers life and illness protection (including COVID-19) and also covers flight delays and lost property*. Sompo Insurance has a strong worldwide Hospital Network for customers especially in Japan. Customers can be assured that traveling will become convenient and easy. For those who interested can purchase travel insurance through the website or additional information via Facebook or LINE Official: @SompoThailand.

Sompo motor insurance provides comprehensive and complete protection at an affordable price. Customers are able to choose insurance plan options that they prefer by quality and accessible price to drive with more peace of mind than ever before. Besides customers can receive emergency roadside assistance service by Sompo Roadside Service for 24 hours and guaranteed reaching the scene of the accident from Surveyor officers within 30 minutes (only in Bangkok and surrounding areas). For those who interested can purchase Sompo motor insurance through online channels and websites.

For more information about Sompo Insurance (Thailand), please visit website at and Facebook page

Source: Spark Communications