EXIM Thailand Organizes EXIM SME Camp to Enhance Skills and Internal Process Integration, Elevating Services for SMEs to Drive Thai Export Growth and Sustainable Development

Monday 27 November 2023 09:03
Dr. Rak Vorrakitpokatorn, President of Export-Import Bank of Thailand (EXIM Thailand), participated in the EXIM SME Camp, an in-house seminar aimed at developing EXIM professionals for SME promotion to inspire and enhance skills, knowledge while refining SME promotion supply chain processes. This initiative is geared towards elevating EXIM Thailand's customer services for SMEs, contributing to Thai export growth and sustainable development. Dr. Rak also delivered a special lecture titled "Up-spirit, Up-skills, Uplift-processes," focusing on boosting the spirit of managers and branch staff, aligning with SME business processes, akin to the front team of EXIM Thailand. The emphasis was on teamwork, understanding customer needs, agility, and possessing multi-skills and up-skills to better cater to the needs of customers and the Bank's stakeholders. This aligns with the EXIM Thailand's goal of becoming the Green Development Bank.
EXIM Thailand Organizes EXIM SME Camp to Enhance Skills and Internal Process Integration, Elevating Services for SMEs to Drive Thai Export Growth and Sustainable Development

During this event, Mr. Thanawat Veerachayapornkul, Former Head of Small SME Customer Relationship Management, TMB Bank Public Company Limited, and Jimi The Coach, Ms. Pochanart Seebangkerd, Chairman and Founder of Jimi The Coach Company Limited, delivered talks on "Case Study : How to Know and Analyze Customers" and "How to Boost Inner Strength for Success" at EXIM Thailand's Head Office on November 25, 2023.

Source: Export-Import Bank of Thailand