Mr. Tanarat Pasawongse, Chief Executive Officer of Hua Seng Heng Group, said that Hua Seng Heng pays great importance on service efficiency. The ability to deliver high customer satisfaction and to address the different demands of all customer groups are the key factors that have enabled the company to maintain its leadership in Thailand's lucrative gold market for the past 70 years.
"Hua Seng Heng has a wide customer base. Some clients prefer to go to shops where they can physically see, touch and feel the products before making a decision. Others prefer online trading and enjoy efficient and secure trading platforms. This new shop can serve both groups. Our experts at the shop are ready to assist all investors seeking support and advice. The location of this shop is also a key advantage. It's in Bangkok's CBD and easily accessible by car, skytrain, and metro," said Mr. Tanarat.
Hua Seng Heng Silom Complex store is located on the 3rd floor, Silom Complex Building, Silom Road and is open daily from 10.30 a.m. to 08.00 p.m. Traveling is easy by BTS (Saladaeng Station) and MRT (Silom Station). The store is designed on a modern concept that focuses on being smart, warm, and friendly. A combination of gold and Hua Seng Heng's corporate maroon color scheme and light brown wooden finishing enhance the warm and friendly ambience.
The store is divided into two zones - a gold ornament trade store and customer support for online trading services. In the gold ornament store, Hua Seng Heng offers a wide variety of gold ornaments including special products like gold sheets on which customers can have memorable pictures or patterns laser printed as a special gift for their loved ones, as well as an express gold frame making service for amulets. The customer support for online trading service zone is designed to serve investors who wish to trade gold bars, users of the GOLD ONLINE application for 96.5% and 99.99% gold trade, GOLD NOW application, Om NOW application, and USD GOLD TRADE application. The services provided include account opening, mobile application installation, online transaction, online service activation, pickup of gold ordered via online platform, and information and consultancy. VIP rooms are available for customers requiring privacy.
"Hua Seng Heng has never stopped developing products and services. We always look ahead to improve and create innovative services that help customers capture all opportunities coming their way. Gold is a safe-haven asset. Its value never diminishes but grows over time," said Mr. Tanarat.
Source: Hua Seng Heng