ibank recognizes the fragility of each customer's financial circumstances. Guided by the principles of Shariah-compliant finance, which emphasizes fairness and justice, the Bank has embraced the philosophy of "When the customer survives, the Bank survives" as the foundation of its customer support approach—helping clients overcome challenges so they can recover and grow sustainably alongside the Bank's own financial stability.
This guiding philosophy has played a key role in ibank's support of THAI, beginning with its role as a creditor prior to the airline's rehabilitation process. ibank has remained a steadfast partner in helping THAI achieve a successful turnaround. Today, ibank continues its support in the capacity of a shareholder, currently holding the 9th largest stake in the company, amounting to 397 million shares.
ibank takes great pride in THAI's return as the nation's flag carrier, fully resuming its services with strength and dignity—and reaffirms its commitment to stand alongside the airline as a strategic partner in its sustainable recovery journey.