"I firmly believe that the message of this new campaign will have a positive impact on people and help them to stand strong to overcome challenges and obstacles in life. This is relevant to the current situation and reflects our commitment to always be there for our customers during hard times and give them the confidence to reach their dreams," said Mr. Claude Seigne, CEO, AXA Thailand General Insurance.
Ms. Paweena Khemarangsan, Chief Customer Officer, AXA Thailand General Insurance, explains, "This brand-new campaign has been launched simultaneously by the AXA Group in all its markets. It tells the story of a girl who never gave up, despite the many obstacles she encountered in her young life. She was determined to conquer the challenges, and courageously pursued her lifelong ambition to succeed as a female referee for international football matches. Under the Know You Can campaign, AXA encourages everyone to move forward with self-assurance. Even throughout the current COVID-19 crisis, AXA makes it possible for customers to stay positive in every situation, with the support of insurance products such as motor, personal accident, travel, fire, property or health coverage. This also includes additional services exclusively for AXA customers including Telehealth (innovative online doctor consultation service), AXA Preferred Garage (queue-less service), AXA Roadside Service (24-hour assistance anywhere, anytime), and AXA Preferred Home Fix (easy to claim personal assistance).
In addition, AXA strives to provide the best services in a sustainable manner, to build customer trust and to protect the things that matter in life. The company's goal is to ensure a better quality of life and to fulfill customer needs in a timely and comprehensive manner.
AXA offers several communication channels to continually enhance customer experience and better serve clients' needs:
- AXA website at
- AXA Customer Service Department at 02-118-8111 ext. 4
- AXA Thailand Facebook Fan page
- Line Official @AXAThailand
Source: Francom Asia