Bangkok Bank Executive Vice President Mrs. Prassanee Ouiyamaphan said Bangkok Bank is determined to continuously develop better financial products and services to meet every lifestyle of all customer segments and enhance customer experience in every transaction as a trusted partner. Most recently, Big C Supercenter has been appointed as a new banking agent to provide convenient and secure cash deposits through Big C's check-out counters (cashier) at more than 1,600 branches nationwide. This cooperation will enhance the service level and provide even greater convenience to customers of both Bangkok Bank and Big C. The banking agent service is a part of the Bank's effort to provide seamless online and offline transaction services. The Bank aims to have at least 200,000 service points at Bangkok Bank's banking agents in 2023.
"This partnership will help the Bank better meet the diverse needs of different customer segments as Big C Super Center has a nationwide branch network with large customer base, as well as service hours that differ from our Bank branches, which make them well suited to be our banking agent. Customers can conveniently make cash deposits at the check-out counter, with a minimum of one baht. Moreover, the Bank will continue to enhance its services by working with Big C to develop financial products and services that meet the needs of customers of both organizations. The Bank will open the authentication services at Big C in June this year," Mrs. Prassanee said.
Dr. Piyawan Piyapong, First Executive Vice President - Digital Platform, Big C Supercenter Public Company Limited said Big C Supercenter currently has 1,600 branches nationwide, including Big C Supercenter, Big C Extra, Big C Food Place, Big C Market and Big C Mini, with more than 18 million Big Point members. Big C Supercenter is proud of the long-term relationship it has with its loyal customers who shop there because of its wide range of quality goods and household appliances. Big C has said it is committed to joining with strong partners to enhance its services to meet the various needs of customers. To be appointed as a Banking Agent by Bangkok Bank emphasizes Big C's service capability and benefits both Big C and Bangkok Bank in growing their customer base in the future.
"We believe this collaboration with Bangkok Bank will make Big C's service capability even more comprehensive and able to meet needs of all customer groups and lifestyles. The partnership makes customers' life easier by reducing travel time as customers can do their shopping and pay their water bill, electricity bill, mobile phone top-up and deposit cash, all at a single location."
Customers can deposit cash into their Bangkok Bank savings and current accounts easily using their Citizen ID smartcard and mobile number and make transactions at check-out counters (cashier) of Big C Supercenter, Big C Extra, Big C Market, Big C Food Place and Big C Mini (only participating branches) from 9.00 a.m. - 10.00 p.m. Once the transaction is completed, a cashier will give customers a receipt for their records.
Special! Customers depositing cash into their Bangkok Bank account at Big C from today until July 31, 2023 get a free discount coupon of 20 baht for their purchase of goods up to 100 baht per receipt (The Bank and company's conditions apply). For more information, please call Bualuang Phone 1333 or 0-2645-4555 or check out more details about the Bank's Banking Agent on https://www.bangkokbank.com/th-TH/Personal/Other-Services/Banking-Agent/BigC or Big C's Call Center at 1756.
Source: BJC Big C Group