Mr.Xiang Dongsheng - Deputy General Manager of LiuGong Machinery Asia Pacific, revealed that LiuGong recently hosted the 1st LiuGong Asia Pacific Technical Skills Competition on October 19-20, 2023 at LiuGong Yontrakarn Co., Ltd.'s head office in Ayutthaya Province, to seek the best regional LiuGong technicians.
The LiuGong Asia Pacific Technical Skills Competition is a global campaign to elevate the LiuGong Asia Pacific service brand's reputation and showcase the professionalism of LiuGong technician and after-sales teams to customers and others. The competition will also open a window to cement relationship with customers and business partners in Asia Pacific. More than 200 technicians of LiuGong and its dealers from Malaysia, Vietnam, the Philippines, Thailand, Myanmar and Taiwan China, among others, contested in the competition. They were subjected to theory and practice tests, covering three vital areas: 1) accuracy of machine fault diagnosis 2) the speed and accuracy of core component disassembly and 3) complete machine delivery handover.
The winners are: Mr.Zhu Puyu , Thailand (1st Prize Winner); Mr.Komsun Juto , Thailand (2nd Prize Winner); and Mr.Thieu Manh Cuong , Vietnam (3rd Prize Winner). The winners will represent the LiuGong Asia Pacific region at the 6th LiuGong Global Technical Skills Competition, hosted by LiuGong headquarters in November, to win the USD 10,000 prize money.
"We're confident that the LiuGong Asia Pacific Technical Skills Competition will be a key strategic move in building our brand and broaden the customer base in Asia Pacific, particularly in Thailand - a strategic location with vast growth opportunity. Aside from the wheel loader that is No.1 in Thailand, LiuGong has a full line of machines that can offer integrated solutions for our customers, including excavators, rollers, bulldozers, motor graders, pavers, skid steer loaders, backhoe loaders, cranes, mining trucks, drilling rig, asphalt plant, arial work platform, sugarcane harvesters, tractors and electric machines" Mr.Xiang Dongsheng said.
2023 marks the 21st anniversary of LiuGong's overseas business. LiuGong Asia Pacific has remained dedicated to providing industry customers with a "Fast, Professional, and Affable" service experience. LiuGong has continually introduced service solutions and supported the region's industry growth. For instance, it has launched the 1131 Call Center for Key Account customer groups in Thailand, Vietnam, Myanmar and the Philippines and established LiuGong-LVTC-PIM Training Center through collaboration with Panyapiwat Institute of Management (PIM) and Liuzhou Vocational and Technical College, being LiuGong's first international craftsman academy abroad.
Mr.Xiang Dongsheng asserted: "In 2024, aside from improvement in the quality of products, marketing and after-sales services, LiuGong is prepared to expand the Call Center network to cover the entire region and enhance the academy's capabilities. We also plan the construction of the 1,000-sqm Customer Experience Center in Pattaya, 3 more assembly centers and 3 more manufacturing facilities. These will enhance our service capabilities for customers in Asia Pacific."
LiuGong is a leading manufacturer of construction machinery, based in Liuzhou, China. Established 65 years ago, it operates more than 20 manufacturing facilities, 5 R&D bases worldwide in cooperation with China's national R&D center, as well as 16 regional parts centers and more than 500 dealers in over 170 countries.